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Cleaning is hard work, and we take great pride in our efforts. Take a look below to see the quality of our work.
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Frequently Asked Questions
What types of cleaning services do you offer?
We currently offer home cleaning services, commercial cleaning services (or office cleaning services), rental cleaning services, organization services, and complimentary cleaning services to those taking care of someone with various types of dementia. Learn more about our house cleaning services and organization services here and our complimentary cleaning services for caretakers of dementia here.
How do you price your services?
Everyone’s living situations and needs are different. We do customized pricing that takes into account the square footage, number of rooms, pets, and number of cleaning specialists required to do the job in an efficient and detail-oriented manner. Prices for each job will always vary based on a variety of factors
Are you licensed and insured?
Yes!
What is your cancellation fee?
To avoid any charges, cancel with 48 notice, our cancelation policy is as follows:
• Less than 24 hrs notice/day of service = 100% of the service fee.
• Within 48-24 hrs from the start of the appointment = 50% of the service fee
• More than 48 hrs from the start of the appointment = No charge / no fee.
What areas do you service?
Orange County, Long Beach, and parts of Corona.
How do I contact you?
You may contact us through email, phone, or website.
What forms of payment do you accept?
We accept, Mastercard, Visa, AMEX, Venmo, and Zelle.
Are your prices negotiable?
Our rates are set based on the information provided during the booking process and are non-negotiable. We take pride in our work and the value we provide.
Do I need to be present for cleanings?
No, you do not. You can provide us with access to your home with a key, and door, garage code, or you can buzz us in.
Testimonials
Jeni H
Abigail did a Fantastic job on my kitchen appliances. She is super Sweet. She was on time and a hard worker. If you need a person to clean, she is your gal. Thank you!
Vs Momma
Found The Tidy Octopus on Nextdoor and tried out her July special for 3 hours deep cleaning. I had her do my kitchen which was in serious need. She stayed well over an hour longer because she wanted to finish the job. She scrubbed the whole time with no air conditioning and worked very hard.. My kitchen looked so good I ordered dinner out so I didn’t mess it up!
Erik Radcliffe
All I can say is that I am thoroughly impressed. I’ve gone through 10 housekeepers in the last year and finally found “THE ONE”!!! So hard to find good people these days but Abigail and James went above and beyond! I Hired her for a deep cleaning that took 9 hours to complete. Abigail and James worked hard through the whole time they were here and it shows. My house was a mess and my windows were filthyand they’ve made it look so good!!!! I’ll be keeping this one!!!! Thanks Abigail and James!!
Kim
My brother and I have lived over 5 years in our apt and it looks like the first day we moved in. Cant believe it was all done in less than a day
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Still Have Questions?
We understand that not every question you have will be answered here. Feel free to reach out to us if you have any further inquiries or need assistance.
The Tidy Octopus is committed to being your reliable partner every step of the way, rain or shine.